Benefits of Registering
- To enjoy exclusive offers and special services, you'll need to create an account. With a registered account you can:
- Create your Wish List and save all the items you want for later
- Request a return directly from your account
- Modify pending orders
- Save and manage addresses and credit card numbers so you can check out faster
- Sign up to our newsletter to stay informed on new arrivals, sales and other updates
When you register, Deux par Deux recognizes the country in which you are located. We automatically associate that country to your account, so your account will only be active on that country's version of the site.
How can I delete my account?
We can't think of a single reason why you would want to leave us, but if you decide you want to cancel your account, please contact us and we'll handle it for you.
I cannot log into My Account. What should I do?
- When you register, Deux par Deux recognizes the country in which you are located and automatically associates it to your account, which will be active only for that country's version of the site.
- If My Account does not recognize your email address or password, it could be that you are navigating a different country's version of our site.
- Confirm that you are on the correct country's site and double check that you have entered the proper username and password. If you still have trouble, contact us and we'll help you figure it out!
If you forgot your password, click the "Forgot your password?" link on the Login page and follow the procedure to change it
If you need further assistance, just contact us for help!
Can I change the Country of My Account?
Please contact us if you wish to transfer your account to the site of a country which is different from the one you registered on.
Subscribe to our Newsletter and you can:
- be among the first to discover the latest news from Deux par Deux
- access promotions reserved exclusively for our VIP clients
- receive our style tips
- enjoy exclusive discounts
- …and much more!
To subscribe, simply visit our Home Page and enter your email address on the footer.
I don't receive your Newsletter. What should I do?
Try adding the "firstname.lastname@example.org" address to the safe senders list of your email account; this will prevent the anti-spam filter from blocking future newsletters.
If you've done that and you're still not receiving our emails, contact us and we'll work to resolve the issue.
How can I unsubscribe from your Newsletter?
Are your kids all grown up and you no longer wish to receive our Newsletter? You can unsubscribe at any moment. Simply click on the unsubscribe link at the bottom of any newsletter. A separate web page will open where you can confirm that you want to unsubscribe.