Pricing and Currency
The price and currency of an item will vary depending on the country it is being shipped to. We support $CAD, $USD, €EUR & £GBP currencies.
Select your country at the upper right hand corner of any Deux par Deux page and the prices and currency will adjust accordingly.
Duties & Taxes:
Sales taxes will be charged at the applicable federal and provincial rates of the province to which the order is being shipped. You will not be subject to any duties upon delivery.
Tax exemptions apply to certain provinces for baby and children's apparel:
|Provinces||Tax rate (%)||Tax Exempt Rate (%)|
|Nova Scotia||15%||5% *|
|Prince Edward Island||15%||5% *|
* Please note regular tax rates apply for shipping fees
On Deux par Deux, every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL).
We keep your data safe by only using protected connections, as demonstrated by the "https" URL prefix and the lock symbol that appears in your browser's address bar.
To safeguard your credit card purchases, you will need to enter your CVV code for every order.
We always want you to be able to shop with confidence, so sometimes our team performs an anti-fraud check before approving transactions. For greater protection, we might contact you to vertify details and information before confirming your order.
For your convenience, we accept major credit cards and E-wallet methods including Visa, MasterCard, American Express, JCB, Visa Electron, PayPal, Apple Pay, gift cards and store credits. We also accept pre-paid credit cards as long as the card has a billing address attached to it. We also happy to accept Visa Debit cards.
We cannot split payments between credit cards, and all orders are subject to review.
Deux par Deux features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
For your protection, we require that the billing telephone number and the billing address match the address that is on file with the credit card issuing bank.
You can also contact us to place your order over the phone with one of our Client Care agents. Keep in mind that online checkout allows you to place your order via PayPal and Apple Pay, but phone orders may only be placed using a credit card number.
Payment Error Troubleshooting
If you received an error message during checkout that says "transaction cannot be processed" it could be for any of the following reasons:
- You mistyped your number.
- You mistyped the expiration date or the security code (CVV).
- The name and address does not match the address your credit card has on file for you.
- Your bank has refused the payment for security reasons.
- There are not enough funds in your account to cover the payment.
In some cases, you may need to contact your credit card issuer or bank for more detailed information as to why your payment was refused. If your card issuer or bank cannot provide you with a sufficient answer, feel free to contact us.
Sezzle is a payment solution that gives you the freedom to buy now and pay later—with no interest!
When you complete a purchase with Sezzle, Deux par Deux will process your order as if you have just paid the entire price—but you will have only paid a fraction of the cost.
Sezzle completes what’s known as a “soft check,” which means they take a look at your credit score as part of their risk check—but this doesn’t impact your credit score.
Sezzle uses this information to help verify your identity and approve you for Sezzle.
Sezzle breaks down the total cost of your purchase into smaller payments, spread over at least six weeks. As little as 25% is due at the time of the purchase. The remaining amount is spread out over equal installments (typically three installments), each installment two weeks apart.
No interest or processing fees are charged to you—as long as you pay everything off on time, you only pay for what you purchased!
Returns and/or exchanges follow the same process as any other purchase at Deux par Deux, regardless of payment method.
If you return some or all of your order, installments will be adjusted by Sezzle and you will be refunded what you have already paid.
For help, contact the Sezzle support team at email@example.com, or call them at 1-888-540-1867. Sezzle customer service is available from 8:30 a.m. - 5:00 p.m. CST, Monday through Friday.
Charging Your Card
Once your order has been placed, the necessary funds are held under form of pre-authorization. This is not an actual charge - it is only to insure that sufficient funds will be available to complete the transaction.
Your card won't actually be charged until your order has shipped.
In the event that your order is cancelled, Deux par Deux will release the pre-authorization immediately. Please note that it may take your bank additional time to process the request and release the funds back to your account.
All information shared with Deux par Deux is confidential. We respect your privacy and use secure systems in order to ensure that the details of your account remain private. For more information on our secure network please visit our Terms & Conditions section.
Why is the amount I paid less than the amount of my order?
If an item is not available at the time of shipping, your invoice may be less than you expected. You will only be charged for the value of items that were effectively shipped.
Why did you charge me twice even though I only placed one order?
Deux par Deux guarantees that your credit card will be charged only once for the amount of an order. It is possible that the amount may be shown twice on your statement: the first entry corresponds to the payment authorization request that is made when you place the order; the second confirms the actual charge.