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  • LIVRAISON GRATUITE* JUSQU'À MARDI RECEVEZ POUR LA FÊTE DES MÈRES
  • T&Cs

    * Livraison gratuite standard automatiquement appliquée au panier d'achat. Valide au Canada et aux États-Unis seulement jusqu'au mardi 3 mai à 23h59 (HNE).

LIVRAISON GRATUITE* JUSQU'À MARDI
RECEVEZ POUR LA FÊTE DES MÈRES
+
T&Cs

* Livraison gratuite standard automatiquement appliquée au panier d'achat. Valide au Canada et aux États-Unis seulement jusqu'au mardi 3 mai à 23h59 (HNE).

  • LIVRAISON GRATUITE* JUSQU'À MARDI RECEVEZ POUR LA FÊTE DES MÈRES
  • T&Cs

    * Livraison gratuite standard automatiquement appliquée au panier d'achat. Valide au Canada et aux États-Unis seulement jusqu'au mardi 3 mai à 23h59 (HNE).

LIVRAISON GRATUITE* JUSQU'À MARDI
RECEVEZ POUR LA FÊTE DES MÈRES
+
T&Cs

* Livraison gratuite standard automatiquement appliquée au panier d'achat. Valide au Canada et aux États-Unis seulement jusqu'au mardi 3 mai à 23h59 (HNE).

  • ACHETEZ MAINTENANT, PAYEZ PLUS TARD        4 PAIEMENTS SANS INTÉRÊTS
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    * L'option Sezzle est disponible lors du paiement de votre commande.

ACHETEZ MAINTENANT, PAYEZ PLUS TARD
sezzle-logo-vector-svg      4 PAIEMENTS SANS INTÉRÊTS
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T&Cs

* L'option Sezzle est disponible lors du paiement de votre commande.

  • ACHETEZ MAINTENANT, PAYEZ PLUS TARD        4 PAIEMENTS SANS INTÉRÊTS
  • T&Cs

    * L'option Sezzle est disponible lors du paiement de votre commande.

ACHETEZ MAINTENANT, PAYEZ PLUS TARD
     4 PAIEMENTS SANS INTÉRÊTS
+
T&Cs

* L'option Sezzle est disponible lors du paiement de votre commande.

Politique d'expédition

  • Canada
Select your shipping destination from the list of countries below to display the available options and costs.
  • 30 Day Free Return
  • Free shipping over CAD$99
  • Order shipped within 1-2 business days
PROVINCES SHIPPING OPTIONS DELIVERY TIME COST KEEP IN MIND
Quebec and Ontario Accelerated 1-3 business days* CAD$ 9 or FREE SHIPPING for orders over CAD$ 150 (before taxes) Delivery times begin one business day after the order is placed. Visit Track your Order to check the most up-to-date status of your order.
Other provinces 2-7 business days*
Quebec and Ontario Express 1 business day* CAD$ 20
Other provinces 1-3 business days*
  • Remote locations usually require an additional 1-3 business days for shipping.

FREE SHIPPING for orders over CAD$ 99 (before taxes)

Sign up to receive our newsletter and receive a one time FREE SHIPPING coupon code for any order CAD$ 60 (before taxes)

Order processing and shipping begins 1 business day after the order is placed. Visit Track your Order to check the current status of your order.

All items ship from our Montreal warehouse. For Canadian shipments, our standard carrier is Canada Post. Once your order has shipped, we will send you an email with your tracking number. Most orders take 1 to 2 business days to be processed, packed, and shipped.

From time to time, we run free shipping promotions. To be notified by email and receive exclusive coupon codes, sign up to receive our newsletter.

Canadian Shipping Holidays:

  • New Year's Day
  • Good Friday
  • Easter Monday
  • Victoria Day/National Patriots' Day (Quebec)
  • Fete Nationale Saint-Jean-Baptiste Day (Quebec)
  • Canada Day
  • Civic Holiday (Saskatchewan, Manitoba, Ontario, Nunavut, Northwest Territories, Newfoundland & Labrador)
  • Natal Day (Prince Edward Island, Nova Scotia)
  • New Brunswick Day (New Brunswick)
  • British Columbia Day (British Columbia)
  • Heritage Day (Alberta)
  • Discovery Day (Yukon)
  • Labour Day
  • Thanksgiving Day
  • Christmas Day

Duties & Taxes:

Sales taxes will be charged at the applicable federal and provincial rates of the province to which the order is being shipped. You will not be subject to any duties upon delivery.

Tax exemptions apply to certain provinces for baby and children's apparel:

Provinces Tax rate (%) Tax Exempt Rate (%)
Ontario 13% 5% *
Nova Scotia 15% 5% *
Prince Edward Island 15% 5% *

* Please note regular tax rates apply for shipping fees

Shipping Restrictions:

We are unable to ship orders to General Delivery, P.O. Boxes, Poste Restante. Unfortunately, orders made to any of these addresses will be cancelled.

Deux par Deux is loved around the world, so we have different sites for clients in Canada, the United States, the United Kingdome, Europe and the rest of the world. Before you start shopping, make sure you're on the appropriate site.

The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically cancelled. You can select the correct country site from the top right hand corner of any page.

QUESTIONS?

Can I choose a delivery date/time?

Yes! After you have placed your order, contact us to let us know the details of your preferred delivery date and time. We will always do our best to accommodate your needs.

What should I do if my order hasn’t been delivered yet?

If your order has not been delivered within the estimated period, we suggest that you:

  • Check your order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation email in the Track your Order page.
  • Check that the address indicated for the delivery is correct
  • In the case of a missed delivery please contact Canada Post (1-866-607-6301)
  • For further assistance, contact us.

Where do orders ship from?

Our warehouse is located inside our head office in Montreal:

Groupe Minimome Inc.
225 Chabanel West, suite 800
Montreal, QC H2N 2C9
Canada

Where is my order?

You can check the status of your order at any time. Enter the Order Number from your order confirmation in the Track your Order page. If you are a registered user, you can find all information related to your order under My Account.

Don't have an account yet? Register now to enjoy exclusive services and promotions!

Can I include a gift receipt with my order?

At this time, we are unable to include a separate gift receipt with your order.

All orders arrive with a packing slip that omits the price of each product and includes instructions on how to make returns. 

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