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My Account

Benefits of Registering

To enjoy exclusive offers and special services, you'll need to create an account . With a registered account, you can:

  • Create your Wish List and save all the items you want for later
  • Request a return directly from your account
  • Modify pending orders
  • Save and manage addresses and credit card numbers so you can check out faster

When you register, Deux par Deux recognizes the country in which you are located. We automatically associate that country with your account, so it will only be active on that country's version of the website.

QUESTIONS?

What should I do if I cannot log into my account?

When you register, Deux par Deux recognizes the country in which you are located. We automatically associate that country with your account, so it will only be active on that country's version of the website. If you cannot log into your account because your email address or password is not recognized, it could be because you are navigating a different country's version of our website.

Confirm that you are on the correct country's website and double-check that you have entered the proper username and password. If you still have trouble, contact us, and we will help you figure it out!

What should I do if I forgot my password?

If you forgot your password, click the Forgot your password? link on the login page and follow the procedure to change it. If you need further assistance, just contact us and one of our customer service representatives will be happy to assist you.

Can I change the country of my account?

If you wish to transfer your account to the website of a different country, please contact us.

How can I delete my account?

We can't think of a single reason why you would want to leave us, but if you decide to cancel your account, please contact us, and we will handle it for you.

Newsletter

Subscribe to our newsletter to:

  • Be among the first to discover the latest news from Deux par Deux
  • Access promotions reserved exclusively for our VIP clients
  • Receive our style tips
  • Enjoy exclusive discounts
  • …And much more!

QUESTIONS?

What should I do if I have subscribed but still don't receive your newsletter?

Try adding the email address ecommerce@deuxpardeux.com to the safe senders list of your email account. This will prevent the anti-spam filter from blocking future newsletters.

If you have done that and are still not receiving our emails, please contact us and we will work to resolve the issue.

How can I unsubscribe from your newsletter?

Are your kids all grown up and you no longer wish to receive our newsletter? You can unsubscribe at any time. Simply click on the unsubscribe link at the bottom of any newsletter. A separate web page will open where you can confirm that you want to unsubscribe.