Shipping
- 30 Day Free Return
-
Free shipping over $99
- Fulfilled within 1-2 business days
Regions | Shipping options | Delivery time | Cost | Keep in mind |
---|---|---|---|---|
East Coast | Standard | 2-7 business days* | USD$ 9 or FREE SHIPPING for orders over USD$ 99 | Delivery times begin one business day after the order is placed. Visit Track your Order to check the most up-to-date status of your order. |
Express | 1-3 business days* | USD$ 25 | ||
West Coast | Standard | 3-10 business days* | USD$ 9 or Free Shipping for orders over USD$ 99 | |
Express | 2-4 business days* | USD$ 25 |
Region East Coast
Shipping | Delivery Time | Cost |
---|---|---|
Standard | 2-7 business days* | USD$ 9 or Free Shipping for orders over USD$ 99 |
Express | 1-3 business days* | USD$ 25 |
Region West Coast
Shipping | Delivery Time | Cost |
---|---|---|
Standard | 3-10 business days* | USD$ 9 or Free Shipping for orders over USD$ 99 |
Express | 2-4 business days* | USD$ 25 |
Keep in mind
- Delivery times begin one business day after the order is placed.
- Visit Track your Order to check the most up-to-date status of your order.
- Remote locations usually require an additional 1-3 business days for shipping.
- Please add 2-3 business days for shipments to Alaska, Hawaii, Puerto Rico, Military Bases and the Virgin Islands. Shipping time cannot be guaranteed at peak periods.
FREE SHIPPING* for orders over USD$ 99 (before taxes and after return)
Order processing and shipping begins one business day after the order is placed. Visit Track your Order to check the current status of your order.
All items ship from our Montreal warehouse. For US shipments, our standard carrier is Canada Post / USPS. Once your order has shipped, we will send you an email with your tracking number. Most orders take 1 to 2 business days to be processed, packed, and shipped.
From time to time, we run free shipping promotions. To be notified by email and receive exclusive coupon codes, sign up to receive our newsletter.
US Shipping Holidays:
- New Year's Eve
- New Year's Day
- Martin Luther King, Jr. Day
- Presidents' Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
Additional Shipping Holidays for those with PO/APO and FPO addresses:
- Columbus Day
- Veterans' Day
Duties & Taxes:
Shipping Restrictions:
We are unable to ship orders to General Delivery, P.O. Boxes, Poste Restante. Unfortunately, orders made to any of these addresses will be cancelled.
Deux par Deux is loved around the world, so we offer different currency payments for clients in Canada, the United States, . Before you start shopping, make sure you've selected the appropriate currency.
The delivery address of your order must match the currency in which you place your order. Orders made from a different country site than the delivery address will be automatically cancelled. You can select the correct currency from the top right hand corner of any page.
QUESTIONS?
Can I choose a delivery date/time?
Yes! After you have placed your order, contact us to let us know the details of your preferred delivery date and time. We will always do our best to accommodate your needs.
What should I do if my order hasn’t been delivered yet?
If your order has not been delivered within the estimated period, we suggest that you:
- Check your order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation email in the Track your Order page.
- Check that the address indicated for the delivery is correct
- In the case of a missed delivery please contact Canada Post / USPS (+1-866-607-6301)
- For further assistance, contact us.
Where do orders ship from?
Our warehouse is located inside our head office in Montreal:
Groupe Minimome Inc.
225 Chabanel West, suite 800
Montreal, QC H2N 2C9
Canada
Where is my order?
You can check the status of your order at any time. Enter the Order Number from your order confirmation in the Track your Order page. If you are a registered user, you can find all information related to your order under My Account.
Don't have an account yet? Register now to enjoy exclusive services and promotions!
Can I include a gift receipt with my order?
At this time, we are unable to include a separate gift receipt with your order.
All orders arrive with a packing slip that omits the price of each product and includes instructions on how to exchange or return.
Though the packing slip won't show the prices, keep in mind that each item is shipped with an individual price tag attached.
- 30 Day Free Return
-
Free shipping over CAD$99
- Order shipped within 48H
Regions | Shipping options | Delivery time | Cost | Keep in mind |
---|---|---|---|---|
East Coast | Standard | 2-7 business days* | USD$ 9 or FREE SHIPPING for orders over USD$ 99 | Delivery times begin one business day after the order is placed. Visit Track your Order to check the most up-to-date status of your order. |
Express | 1-3 business days* | USD$ 25 | ||
West Coast | Standard | 3-10 business days* | USD$ 9 or Free Shipping for orders over USD$ 99 | |
Express | 2-4 business days* | USD$ 25 |
Region East Coast
Shipping | Delivery Time | Cost |
---|---|---|
Standard | 2-7 business days* | USD$ 9 or Free Shipping for orders over USD$ 99 |
Express | 1-3 business days* | USD$ 25 |
Region West Coast
Shipping | Delivery Time | Cost |
---|---|---|
Standard | 3-10 business days* | USD$ 9 or Free Shipping for orders over USD$ 99 |
Express | 2-4 business days* | USD$ 25 |
Keep in mind
- Delivery times begin one business day after the order is placed.
- Visit Track your Order to check the most up-to-date status of your order.
- Remote locations usually require an additional 1-3 business days for shipping.
- Please add 2-3 business days for shipments to Alaska, Hawaii, Puerto Rico, Military Bases and the Virgin Islands. Shipping time cannot be guaranteed at peak periods.
FREE SHIPPING* for orders over USD$ 99 (before taxes and after return)
Order processing and shipping begins one business day after the order is placed. Visit Track your Order to check the current status of your order.
All items ship from our Montreal warehouse. For US shipments, our standard carrier is Canada Post / USPS. Once your order has shipped, we will send you an email with your tracking number. Most orders take 1 to 2 business days to be processed, packed, and shipped.
From time to time, we run free shipping promotions. To be notified by email and receive exclusive coupon codes, sign up to receive our newsletter.
US Shipping Holidays:
- New Year's Eve
- New Year's Day
- Martin Luther King, Jr. Day
- Presidents' Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
Additional Shipping Holidays for those with PO/APO and FPO addresses:
- Columbus Day
- Veterans' Day
Duties & Taxes:
Shipping Restrictions:
We are unable to ship orders to General Delivery, P.O. Boxes, Poste Restante. Unfortunately, orders made to any of these addresses will be cancelled.
Deux par Deux is loved around the world, so we offer different currency payments for clients in Canada, the United States, . Before you start shopping, make sure you've selected the appropriate currency.
The delivery address of your order must match the currency in which you place your order. Orders made from a different country site than the delivery address will be automatically cancelled. You can select the correct currency from the top right hand corner of any page.
QUESTIONS?
Can I choose a delivery date/time?
Yes! After you have placed your order, contact us to let us know the details of your preferred delivery date and time. We will always do our best to accommodate your needs.
What should I do if my order hasn’t been delivered yet?
If your order has not been delivered within the estimated period, we suggest that you:
- Check your order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation email in the Track your Order page.
- Check that the address indicated for the delivery is correct
- In the case of a missed delivery please contact Canada Post / USPS (+1-866-607-6301)
- For further assistance, contact us.
Where do orders ship from?
Our warehouse is located inside our head office in Montreal:
Groupe Minimome Inc.
225 Chabanel West, suite 800
Montreal, QC H2N 2C9
Canada
Where is my order?
You can check the status of your order at any time. Enter the Order Number from your order confirmation in the Track your Order page. If you are a registered user, you can find all information related to your order under My Account.
Don't have an account yet? Register now to enjoy exclusive services and promotions!
Can I include a gift receipt with my order?
At this time, we are unable to include a separate gift receipt with your order.
All orders arrive with a packing slip that omits the price of each product and includes instructions on how to exchange or return.
Though the packing slip won't show the prices, keep in mind that each item is shipped with an individual price tag attached.